The hotel is located in the tourist area of Costa Adeje, on the beach front of Playa del Duque beach. Playa de las Americas is only 4 km away and is easily and quickly reached with local public transport. There is a bus stop located very close to the hotel. Tenerife South airport is 22 km away and Tenerife North airport 80 km away.
This luxury hotel is divided into 20 buildings of up to 7 floors and has an extensive garden area of 63,000 qm². There are a total of 357 rooms, with 311 double rooms and 46 suites/junior suites. The hotel offers a 24-hour reception with currency exchange. It has 7 bars, 9 themed restaurants, a hairdresser, games room, TV room, 26 conference rooms, kids' club, children's playground and free parking. Furthermore, for an additional charge, guests may use the laundry and 24-hour room service.